Order Management Specialist

vor 4 Wochen


Hannover, Niedersachsen, Deutschland Hamelin GmbH Vollzeit

Company Overview: Hamelin GmbH is a prominent producer of educational and office supplies, recognized for its esteemed brands such as Oxford, Pelikan, Herlitz, and Elba. We are seeking a committed individual to enhance our operations in Hannover as an Order Management Specialist (m/w/d).

Key Responsibilities:
  • Order Management: Oversee customer orders and guarantee prompt fulfillment.
  • Customer Support: Address complaints and respond to customer inquiries effectively.
  • Logistics Coordination: Liaise with logistics providers to ensure smooth operations.
  • Delivery Monitoring: Assess and track delivery capabilities to maintain service standards.
  • Team Collaboration: Work closely with team members to achieve common goals.
Qualifications:
  • Educational Background: Relevant commercial education.
  • Experience: Background in customer service or order management is preferred.
  • Technical Skills: Familiarity with SAP is advantageous.
  • Office Proficiency: Competence in Microsoft Office applications.
  • Language Skills: Proficient in English.
What We Provide:

At Hamelin, we blend the stability and prospects of a global enterprise with the advantages of a nimble medium-sized company. We prioritize transparent communication and foster an environment where employees feel empowered to express their thoughts. Our culture encourages learning from experiences and supports ongoing professional growth. We offer a comprehensive range of benefits to our employees.



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