Job Summary

We are seeking a highly skilled Reklamationssachbearbeiter/in to join our team at zeitkraft Gesellschaft für Personalservice mbH. As a Reklamationssachbearbeiter/in, you will be responsible for handling customer complaints and resolving issues in a timely and professional manner.

Key Responsibilities

• Customer Complaint Handling: Respond to customer complaints in a timely and professional manner, ensuring that issues are resolved to the customer's satisfaction.
• Claims Resolution: Investigate and resolve customer claims in a fair and efficient manner, ensuring that customers receive a high level of service.
• Communication: Communicate effectively with customers, colleagues, and management to ensure that customer complaints are resolved promptly and efficiently.

Requirements

• Experience: Proven experience in customer complaint handling and claims resolution.
• Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
• Education: High school diploma or equivalent required.

What We Offer

• Competitive Salary: We offer a competitive salary and benefits package, including health insurance and paid time off.
• Opportunities for Advancement: We offer opportunities for advancement and professional growth, with a focus on developing our employees' skills and abilities.
• Collaborative Work Environment: We have a collaborative and supportive work environment, with a focus on teamwork and open communication.

How to Apply

If you are a motivated and customer-focused individual with a passion for resolving customer complaints, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us, and we will be in touch to discuss your application.