Digital Guest Experience Specialist
Vor 3 Tagen
Wir suchen dich zum nächstmöglichen Zeitpunkt an unserem Unternehmenssitz in Rostock.
- Absichern der digitalen Systeme und Unterstützung der Anwender im Guest Commerce Bereich an Bord der Schiffe
- Training und Support der Mitarbeiter im Bereich Bordkommunikation in Handhabung und Troubleshooting der genutzten Systeme, inklusive Verfassen sowie Pflege der Handbücher
- Definition von Anforderungen zur Prozess- und Systementwicklung für alle digitalen Kanäle und Systeme aus dem Verantwortungsbereich an Bord
- Mitarbeit bei digitalen Projekten sowie Unterstützung bei Indienststellung und Werftaufenthalten
- Koordination von Software-Updates und Lizenzen in Zusammenarbeit mit der IT
- Abgeschlossenes Studium oder Ausbildung im Bereich Medien-, Informations- bzw. Kommunikationstechnik
- Mehrjährige Berufserfahrung in einem technischen Beruf oder, idealerweise im Bereich Bordkommunikation / IT an Bord eines AIDA Schiffes
- Sehr gute Deutsch- und Englischkenntnisse sowie sicher Umgang mit MS Office 356
- Erfahrungen in der IT-Fehlersuche und -behebung (Soft- und Hardware)
- Softwarekenntnisse (DAM, Bordportal, CMS Typo 3 und xControl, Adobe, Scala, Exterity)
- Operatives Verantwortungsbewusstsein und eine ziel- sowie lösungsorientierte Denk- und Handlungsweise
- Kommunikationsstärke, Teamfähigkeit und Flexibilität
Wir freuen uns auf deine Bewerbungsunterlagen, die du als Online-Bewerbung auf unserem Karriereportal www.aida.de/careers einreichst.
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