Technical Assistant

vor 2 Monaten


Potsdam, Brandenburg, Deutschland agex IT gmbh Vollzeit

Job Summary:

We are seeking a highly skilled Technical Assistant to join our team at agex IT gmbh. As a Technical Assistant, you will be responsible for providing technical support to our software development teams, ensuring the smooth operation of our ERP system, and implementing new development and quality assurance tools.

Key Responsibilities:

  • Manage software requests in the ERP system Microsoft Dynamics NAV, ensuring timely completion and adherence to deadlines.
  • Support software teams in project control, providing technical expertise and guidance.
  • Administer JIRA, implementing system-level changes and updates to the development process.
  • Evaluate and implement new development and quality assurance tools, ensuring seamless integration with existing systems.
  • Monitor and maintain existing quality strategies, identifying areas for improvement and proposing solutions.

Requirements:

  • Completed technical degree or equivalent technical training, with relevant experience in agile development environments.
  • Proficiency in ticketing systems, such as JIRA and Confluence.
  • Excellent knowledge of database management, tables, and reporting and presentation tools.
  • Strong team-oriented and communication skills, with the ability to act as a liaison between development projects and team members.
  • Excellent German and English language skills, both written and spoken.

Technologies:

  • ERP
  • JIRA
  • Confluence