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Automotive Service Assistant

vor 2 Monaten

Bremen, Bremen, Deutschland Europcar Mobility Group Germany Vollzeit
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as an Automotive Service Assistant (m/w/d). As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their vehicles are in top condition, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Deliver vehicles to customers and collect them after use, ensuring a seamless experience
  • Conduct vehicle handovers and explain features to customers, including navigation systems
  • Perform routine vehicle checks, including fueling, maintenance, and safety inspections
  • Collect and document vehicle damage using a mobile app
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues promptly
Requirements
  • Valid driver's license (Class B) with at least 2 years of driving experience, preferably with a C1 or Class 3 license
  • Fluent German language skills, with English proficiency desirable
  • Basic technical knowledge and ability to learn quickly
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor
What We Offer
  • A dynamic and inclusive work environment that values diversity and promotes a culture of equality
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A modern fleet of vehicles to work with
  • Employee discounts and perks