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Clinical Project Manager

vor 2 Monaten


Großbeeren, Brandenburg, Deutschland PCI Pharma Services Vollzeit

Job Summary

We are seeking a highly skilled and experienced Project Manager to join our team at PCI Pharma Services. As a key member of our Clinical Distribution team, you will be responsible for managing assigned clinical customer projects to ensure timely and successful delivery.

Key Responsibilities

  • Manage assigned clinical customer projects to ensure project goals and objectives are accomplished within the prescribed time frame, budget, and in accordance with customer expectations.
  • Fill the role of Lead Project Manager for global clinical studies where required.
  • Manage significant matters pertaining to assigned projects to provide the industry's leading customer experience, supporting PCI Clinical Service's long-term growth and success.
  • Responsible for all activities associated with a Clinical Distribution project.

Key Skills and Qualifications

  • Primary customer contact for distribution activities, including business, relationship, and customer expectation management matters.
  • Prepare the Logistics Management Document as it pertains to the customer's specific study.
  • Assist in the development of detailed pack construction to ensure that the packaging is designed in a way that allows for efficient storage and distribution.
  • Coordinate project activity by leading the Distribution Project Team and through working closely with the Clinical Project Management team as well as internal and external customers.
  • Interact with customers, vendors, and internal PCI colleagues to deliver service excellence and ensure performance expectations are met or exceeded on a consistent basis.
  • Coordinate distribution activities from order receipt to shipment acknowledgement as per Logistics Management Document.
  • Set up Returns processes and manage to include drug destruction, as per the Logistics Management Document.
  • Manage project close-out activities.
  • Facilitate the billing of all activities involved with distribution, returns, destruction, and project close-out activities.
  • Coordinate customer visits and facilitate activities as per customer needs.
  • Review quotes to ensure scope is appropriate. Initiate change orders where necessary. Monitor project budget and scope creep.
  • Coach, mentor, and supervise the Associate Clinical Project Managers.
  • Provide support to business development and estimation regarding new quotations and resupplies.
  • Provide the client with the highest level of professionalism, quality of work, communication/responsiveness, and status of deliverables.
  • This position may require overtime and/or weekend work.
  • Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
  • Attendance to work is an essential function of this position.
  • Perform other duties as assigned by Manager/Supervisor.
  • The on-time, on-budget delivery of client projects to relevant standards.
  • Reporting of Project Management metrics and KPI statistics as required.
  • Provision of visibility of goods receipts, packaging, labeling, storage, and shipping requirements for all projects to internal departments.
  • The active participation in improvements to departmental and cross-company procedures and systems.
  • Excellent interpersonal skills to ensure a professional and courteous manner when dealing with external and internal customers.
  • Strong written and verbal communication skills. German and English are a prerequisite.
  • High flexibility or the ability to adapt, react quickly, and deal with change in a fast-paced environment.