Sales Operations Specialist
vor 4 Wochen
We are a young, fast-growing company of IT enthusiasts who love gadgets and appreciate quality. Our passion is delivering the best quality goods and accessories, understanding our clients, and providing exceptional service and support.
Job DescriptionWe are seeking a proactive and friendly individual to join our team as a Sales Operations Specialist. As a key member of our team, you will be responsible for offline and online customer communication, order management, and issue resolution.
Key Responsibilities- Operational support for various distribution channels, including order acceptance, confirmation, logistics release, shipping tracking, and return issue handling.
- Offline customer service in our retail store.
- Written and telephone processing of customer inquiries.
- Intensive cooperation with our Support, Logistics, and Accounting departments.
- Scheduling and cooperation with purchasing.
- Product data maintenance.
- Native-level German language skills.
- Fluent English language skills.
- Ability to work in a startup environment.
- Technical knowledge and enthusiasm.
- Team player with initiative and commitment.
- Excellent communication and interpersonal skills.
- Attention to detail and responsibility.
- Proficiency in MS Office, with ERP knowledge a plus.
- Competitive salary with opportunities for growth.
- Chance to influence company development and be part of a dynamic team.
- Direct communication with founders and investors.
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