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Position Overview:
As a key player in the Sales Department at Mercedes-Benz, you will engage with customers and provide expert knowledge on our passenger vehicles. Your role is crucial in enhancing customer experience and driving sales.
Responsibilities:
- Assist the sales team throughout various stages of customer interaction and the sales journey by leveraging your product expertise.
- Conduct test drives with potential buyers to showcase vehicle features and performance.
- Guide customers in vehicle configuration and provide tailored advice based on their needs.
- Respond to inquiries regarding different models, vehicle functionalities, and equipment operations.
- Prepare for and execute vehicle deliveries, ensuring a seamless handover process.
- Design and maintain an appealing sales environment, strategically positioning vehicles to attract customers.
- Provide information desk services to assist walk-in customers.
- Plan and coordinate events, offering expert advice during these occasions.
Qualifications:
- Completed training in a commercial or technical field, or possess a comparable degree.
- Several years of experience in customer-facing roles, preferably within the automotive sector; certification as a Mercedes-Benz salesperson is a plus.
- Exceptional technical acumen and a strong affinity for the Mercedes-Benz brand.
- Proficient in all standard MS Office applications.
This is a full-time position with a focus on long-term collaboration. We value your commitment to excellence and look forward to your contributions in shaping the future of mobility.