Technical Product Owner
Vor 3 Tagen
As a Technical Product Owner, you will be responsible for the development of standardised processes in the handling of the Customer & Partner Journey, including onboarding, contract management, up- & downsell, support tickets, etc. You will work closely with our Subscription Business and Operations team to coordinate new concepts and features.
Key responsibilities include:
* Designing and implementing efficient operational processes
* Requirements management and creation of mockups
* Prioritizing requests for new features in the area of operations
* Refining operational tasks in the backlog
* Expanding monitoring with additional indicators to recognize developments in the customer journey at an early stage
We offer a dynamic and innovative work environment with flexible working hours and home office possibilities. Our benefits include a free Germany ticket, job bike leasing or car parking, allowances for food and internet in the home office, and a range of other perks.
If you are a motivated and experienced product owner or project manager with a technical understanding of backend processes and workflows for subscriptions in eCommerce, we encourage you to apply.
Please note that we can only accept PDF attachments to the application.
We look forward to hearing from you"}
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