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Customer Service Representative

vor 2 Monaten


Ingolstadt, Bayern, Deutschland Ingolstadt Village Vollzeit

About the Role

We are seeking a highly motivated and customer-focused individual to join our team at Ingolstadt Village as a Aushilfe (m/w/d). As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Provide excellent customer service, ensuring high levels of satisfaction and loyalty
  • Develop and maintain strong relationships with customers, understanding their needs and preferences
  • Work closely with colleagues to achieve sales targets and drive business growth
  • Stay up-to-date with product knowledge and promotions to provide informed advice to customers
  • Contribute to a positive and supportive team environment, promoting a culture of excellence and customer obsession

Requirements

  • At least 2 years of experience in a sales or customer-facing role, preferably in the luxury sector
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Strong product knowledge and understanding of the luxury brand
  • Ability to work autonomously and as part of a team, with a flexible and adaptable approach
  • Fluent in German and English, with additional languages an asset

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment, with a focus on teamwork and customer satisfaction
  • The opportunity to work with a leading luxury brand and contribute to its success