Customer Service Consultant for Mobility Solutions

vor 3 Monaten

Hamburg, Hamburg, Deutschland Europcar Mobility Group Germany Vollzeit
Position Overview:
As a Customer Service Consultant at Europcar Mobility Group Germany, you will play a crucial role in enhancing customer experiences and driving sales in our vehicle rental services.

Key Details:
  • Flexible working hours: Choose between part-time or full-time roles.
  • Attractive compensation package, including a base salary, bonuses for holiday and weekend shifts, and contributions to a company pension plan.
  • Performance-driven incentives for upselling additional services.
  • Generous leave policy with 30 vacation days.
  • Structured work schedules ensuring work-life balance.
  • Provision of uniforms for a professional appearance.
  • Opportunities for career advancement within the company.
Core Responsibilities:
  • Facilitate the rental process for company vehicles.
  • Provide expert consultation and promote additional services, such as navigation systems.
  • Handle administrative duties, including vehicle bookings and financial transactions.
  • Collaborate effectively with team members to achieve common goals.
Candidate Profile:
  • Passionate about customer interaction with a positive attitude.
  • Preferred experience in sales, hospitality, retail, or related sectors.
  • Proficient in German, with basic English skills or a willingness to improve.
  • Excellent communication abilities and a collaborative spirit.
  • Availability to work during weekends and holidays.
  • Valid Class B driver's license.
Europcar Mobility Group Germany values diversity and encourages individuals from all backgrounds to apply. We are committed to creating an inclusive environment and welcome applications from candidates of varying ages, abilities, ethnicities, nationalities, genders, religions, sexual orientations, and social backgrounds. If you require specific accommodations during the application process, please let us know.

We are excited to receive your application, including your CV, salary expectations, and availability. Don't worry if you're not familiar with the mobility sector; comprehensive training will be provided.

Contact Person:
Katharina Wild

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