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Service Support Technician
vor 2 Monaten
Grimme Landmaschinenfabrik GmbH & Co. KG is a family-owned business that has been serving the agricultural industry since 1861. As a leading manufacturer of potato, beet, and vegetable technology, we have a global presence in over 120 countries.
Key to our success are:
- Autonomy and creativity in our work
- Short decision-making processes
- Strong team spirit and trust
We are seeking a highly skilled Technical Support Specialist to join our Service Team. As a key member of our team, you will be responsible for providing technical support and assistance to our customers.
Responsibilities:
- Provide technical support and assistance to customers via phone, email, and in-person
- Troubleshoot and resolve technical issues with our products
- Collaborate with cross-functional teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
Requirements:
- 3+ years of experience in technical support or a related field
- Strong technical knowledge of agricultural technology and equipment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What we offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Language: English (en-US)
