Sales and Support Specialist

vor 2 Wochen

Munich, Bayern, Deutschland Amplifon Vollzeit

**Join Our Team as a Customer Service Representative in Munich**

**About the Role:**

  • We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Munich.
  • As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, conducting hearing tests, and offering personalized solutions.
  • You will work closely with our sales team to ensure seamless customer experiences and drive sales growth.
  • **Key Responsibilities:**
    • Provide top-notch customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
    • Conduct hearing tests and offer personalized solutions to meet our clients' needs.
    • Work closely with our sales team to ensure seamless customer experiences and drive sales growth.
    • Support our clients in maintaining their hearing systems, advising on accessories, and building long-term relationships.
    • Utilize our customer database to proactively contact clients and organize local marketing initiatives.
    • As a data administrator, you will maintain accurate and up-to-date customer information.
    • Assist in the planning and execution of sales strategies, calendar management, and inventory control.
  • **Requirements:**
    • A completed education in a relevant field, such as sales, customer service, or a related field.
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
    • Proven experience in a customer-facing role, with a strong track record of delivering exceptional customer service.
    • Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
  • **What We Offer:**
    • A dynamic and supportive work environment, with opportunities for growth and development.
    • A competitive salary and benefits package, including a comprehensive training program.
    • The chance to work with a leading company in the hearing solutions industry, with a strong commitment to innovation and customer satisfaction.

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity**

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