Automotive Service Consultant

vor 4 Wochen

BadenBaden, Baden-Württemberg, Deutschland Porsche Zentrum Baden-Baden Vollzeit

Position: Automotive Service Consultant

Join the esteemed team at Porsche Zentrum Baden-Baden, a premier destination for one of the most renowned sports car brands globally. Our commitment is to uphold our legacy of excellence while delivering exceptional customer service. We are currently seeking a dedicated Automotive Service Consultant to enhance our operations.

Key Responsibilities:

  • Manage service appointments by investigating customer inquiries, requests, and potential vehicle concerns.
  • Ensure the timely procurement of essential parts for servicing.
  • Conduct direct customer intake and provide detailed explanations of necessary vehicle maintenance.
  • Promote and sell services, parts, and accessories effectively.
  • Facilitate the handover of serviced vehicles, clarifying the work performed and associated costs.
  • Adhere to established Porsche service protocols.
  • Coordinate various service operations efficiently.

Qualifications:

  • Completed technical or commercial education.
  • Proven experience in a Service Advisor role.
  • Preferred certification as a Service Advisor.
  • Valid driver's license (Class B).
  • Strong organizational capabilities.
  • Robust technical knowledge.
  • Enthusiasm for contemporary information and media technologies.
  • Exceptional communication and customer service abilities.
  • Positive attitude and approachable demeanor.
  • Team-oriented with a proactive and independent work ethic.
  • High dedication to continuous professional development.

Company Overview: Porsche Zentrum Baden-Baden

Porsche Zentrum Baden-Baden is a family-owned establishment with a rich history in the automotive industry. We blend traditional values with modern innovation, ensuring a connected and forward-thinking approach. Our operations in the Bodensee region are expanding, reflecting our commitment to excellence.

Employee Benefits:

  • Diverse and engaging responsibilities.
  • Collaborative environment with highly skilled colleagues.
  • Modern workspaces that foster professionalism.
  • Ongoing training and targeted career development.
  • Generous vacation policy.
  • Quality training directly from the manufacturer.
  • Competitive compensation package.

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