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Cabin Crew Administrative Support Specialist
vor 2 Monaten
Join our Administration Cabin Crews team at Luxair Airlines as a Cabin Crew Administrative Support Specialist on a limited contract basis.
Main Responsibilities:
- Offer comprehensive administrative assistance to the Cabin Crew Management, including the creation of procedures, documentation, and service manuals while ensuring the electronic filing system is current.
- Act as the liaison between the Head of the Cabin Crew Department and Team Specialists, addressing Cabin Crew concerns and daily operational challenges.
- Oversee and follow up on quality assurance systems, compile statistics, and monitor all necessary follow-ups for cabin crew reports related to quality matters.
- Participate in meetings relevant to your specific responsibilities.
- Prepare departmental documentation, including communications, revisions, meeting agendas, and presentations.
- Conduct initial and recurrent training sessions in accordance with EU OPS for Cabin Crew Members.
- Support the Training Specialist and serve as their backup when necessary.
Required Qualifications:
- Possess a high school diploma or equivalent, with demonstrated experience in a similar role.
- Exhibit strong office management capabilities.
- Be well-organized and proactive.
- Ability to work autonomously.
- Show effective communication skills at all organizational levels, both internally and externally.
- Proficient in standard office software applications.
- Demonstrate strong communication skills in English, French, or German (both spoken and written).
- Maintain confidentiality in all duties performed.
- Commit to high service standards, demonstrating initiative and personal motivation.
- Willingness to undertake duty travel.
Preferred Qualifications:
- Possess project management skills.
- Have a thorough understanding of aviation regulations.
- Familiarity with internal processes and regulations.
- Knowledge of Luxembourgish is advantageous.
Ideal Candidate:
- Knowledge of additional languages is a plus.
- Previous experience as an active Cabin Crew Member is beneficial.
