Front Desk Associate
vor 3 Wochen
Penta Hotels Worldwide GmbH is a leading hospitality company with over 20 hotels across Europe and Asia. Our mission is to provide a unique and welcoming experience for our guests, combining style, substance, and comfort.
Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk Associate to join our team at Penta Hotel. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth check-in and check-out process.
Key Responsibilities- Guest Service: Greet and welcome guests, provide information about hotel facilities and services, and respond to guest inquiries in a professional and courteous manner.
- Front Desk Operations: Manage the front desk, handle guest check-in and check-out, and process payments and reservations.
- Communication: Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
- Problem-Solving: Resolve guest complaints and issues in a timely and professional manner.
- Education: High school diploma or equivalent required; hospitality or related field preferred.
- Experience: 1-2 years of experience in a front desk or customer service role.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional development.
- Collaborative Team Environment: A dynamic and supportive team environment.
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Bremen, Bremen, Deutschland Penta Hotels Worldwide GmbH VollzeitAbout UsPenta Hotels Worldwide GmbH is a leading hospitality company with over 20 hotels across Europe and Asia. Our mission is to provide a unique and welcoming experience for our guests, combining style, substance, and comfort.Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk Associate to join our team at Penta Hotel. As a key member...
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Bremen, Bremen, Deutschland Penta Hotels Worldwide GmbH VollzeitAbout UsPenta Hotels Worldwide GmbH is a leading hospitality company with over 20 hotels across Europe and Asia. Our mission is to provide a unique and welcoming experience for our guests, combining style, substance, and comfort.Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk Associate to join our team at Penta Hotel. As a key member...
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