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Order Management Specialist

vor 2 Monaten


Hilden, Nordrhein-Westfalen, Deutschland Fineline Vollzeit
About the Role

We are seeking a highly skilled and experienced professional to join our team as an Order Management Specialist. In this role, you will be responsible for managing orders from receipt to delivery, ensuring timely and accurate processing.

Key Responsibilities
  • Order Processing: Manage orders from receipt to delivery, ensuring timely and accurate processing.
  • Customer Communication: Respond to customer inquiries and resolve any issues in a timely and professional manner.
  • Process Optimization: Continuously monitor and improve departmental processes to increase efficiency and productivity.
  • Team Collaboration: Work closely with internal teams to ensure seamless order processing and customer satisfaction.
  • Reporting and Analysis: Provide regular reports and analysis to management on order processing and customer satisfaction.
Requirements
  • Technical Skills: Proficiency in order management software and systems.
  • Communication Skills: Excellent written and verbal communication skills.
  • Problem-Solving Skills: Ability to analyze and resolve complex customer issues.
  • Time Management Skills: Ability to prioritize tasks and manage time effectively.
  • Language Skills: Fluency in English and German.
About Us

Fineline Global is a leading provider of printed circuit board technology and supply chain solutions. We are committed to delivering high-quality products and services to our customers. As an Order Management Specialist, you will play a critical role in ensuring our customers receive the best possible service.