Customer Service Representative

vor 4 Wochen

Bad Dürkheim, Rheinland-Pfalz, Deutschland HB Leisure Vollzeit
About HB Leisure

HB Leisure is a leading attraction partner for skill games and amusements, operating in over 100 theme parks across 25 countries.

We pride ourselves on being a dynamic and innovative company that offers exciting career opportunities for individuals who share our passion for delivering exceptional customer experiences.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant (Games Host). As a key member of our team, you will be responsible for running our skill games and providing exceptional customer service to our guests, ensuring they have a memorable and enjoyable experience.

Key Responsibilities
  • Run skill games and ensure they are operating smoothly and efficiently
  • Provide exceptional customer service to guests, responding to their queries and resolving any issues in a professional and courteous manner
  • Work collaboratively with colleagues to maintain a high level of customer satisfaction and ensure a positive experience for all guests
  • Follow company standards and procedures to ensure a safe and secure environment for guests and colleagues
What We Offer
  • Competitive rates of pay
  • Daily Bonus Scheme
  • Winter Opportunities between seasonal contracts
  • Great career possibilities, including the opportunity to travel the globe and work in some of the world's most amazing locations
Person Specification
  • Excellent customer service, communication skills, and a positive, outgoing personality
  • Honest, reliable, and responsible individual with a strong work ethic
  • Good availability on weekdays and weekends, including bank holidays
  • Ability to follow instructions and comply with company standards
  • Reliable transportation, due to the location of the site

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