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Service Solutions Manager
vor 3 Monaten
Are you interested in shaping the future of sustainable resource management in the industry?
At Metso, you will become part of a collaborative and diverse team of professionals from around the globe. This is an opportunity for continuous learning and innovation.
As a key member of the Service & Construction product group, you will be responsible for managing and coordinating services related to our global Gas Cleaning and Sulfuric Acid technologies. Your primary focus will be on driving growth and profitability in existing plants, collaborating closely with engineering teams and product managers.
Key Responsibilities:
- Develop and execute service product strategies, ensuring alignment with market needs and profitability goals.
- Collaborate with marketing to design effective product launches and sales campaigns.
- Create and maintain service product value propositions and pricing guidelines.
- Deliver training related to service products to various teams.
- Identify opportunities for technical service development within the product group.
- Support product managers in creating spare parts lists for capital projects.
- Provide comprehensive support for service products, including customer and sales case management.
Performance Indicators:
- Annual growth metrics.
- Customer satisfaction levels.
- Sales and profitability of service products.
- Service product development metrics.
Qualifications:
- A degree in Engineering or Business, or equivalent experience.
- At least seven years of relevant industry experience.
- Proven track record of success and reliability.
- Fluency in English; additional languages are a plus.
To Succeed:
- Strong understanding of product development and management.
- Familiarity with Gas Cleaning and Sulfuric Acid equipment.
- Knowledge of service operations and maintenance principles.
- Experience in plant operations.
- Proficient in MS Office and data management tools.
- Understanding of financial metrics related to pricing and cost analysis.
- Strong analytical and decision-making skills.
- Leadership capabilities to drive strategic initiatives.
What We Offer:
- A meaningful purpose in enabling sustainable modern life.
- Wellbeing initiatives and safety programs.
- Competitive compensation and rewards.
- Flexible hybrid working arrangements.
- A culture that promotes inclusivity and personal growth.
- Extensive learning and development opportunities.
- Global support network for collaboration and assistance.
We look forward to your interest in joining our team at Metso, where we are committed to providing sustainable solutions and services for the mining and construction industries.
