Senior Customer Support Specialist

vor 4 Wochen

Munich, Bayern, Deutschland ottonova Holding AG Vollzeit
Dein Wirkungsbereich
  • Du bist für die fallabschließende Bearbeitung von digitalen Anfragen unserer Kunden verantwortlich, die per Chat, Mail oder Telefon eingehen.
  • Du berätst unsere Kunden zu unseren Services und Tarifen und hilfst bei Fragen zu unserer unternehmenseigenen App.
  • Du kümmerst Dich um die Bearbeitung zu allen krankenversicherungsrelevanten Geschäftsvorfällen rund um den Versichertenbestand sowie Auskünfte zu Leistungsfällen.
  • Du unterstützt beim Aufbau und der Weiterentwicklung unserer digitalen Wissensdatenbank.

Wir suchen nach einem erfahrenen und motivierten Senior Customer Support Agent, der unsere Kunden auf Augenhöhe berät und unterstützt. Du bist ein Teamplayer, der gerne eigenständig arbeitet und Verantwortung übernimmt. Du hast eine gute Sicht auf Prozesse und bist aufgeschlossen für neue Ideen.

Unser Angebot
  • Flexible Arbeitszeiten und ein fairen Vergütungspaket.
  • Eine Vielzahl von Benefits, wie Sport- & Fitness – Zuschuss, Betriebliche Krankenversicherung, Betriebliche Altersvorsorge und mehr.
  • Die Möglichkeit, Teil einer innovativen und dynamischen Organisation zu sein.

Wenn du dich für diese Herausforderung begeistern kannst, dann bewirb dich jetzt

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