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Client Relations Coordinator for Luxury Timepieces
vor 3 Monaten
Job Overview
Company Overview
Are you enthusiastic about high-end timepieces and exquisite jewelry? Do you possess strong customer service skills along with a background in quality assurance? If this resonates with you, we have a remarkable opportunity available:
Position: Customer Care Coordinator
Key Responsibilities:
- Facilitate communication with team members, retailers, and clients within the luxury watch and jewelry sector
- Offer insights on repair processes, provide telephonic assistance, and oversee service requests
- Manage repair documentation and quality assurance protocols
- Perform evaluations and assessments on timepieces, monitor inquiries, and maintain internal reporting
- Coordinate delivery timelines and maintain customer information within the database
Qualifications:
- Proven experience in customer service with familiarity in the luxury watch or jewelry industry
- Exceptional communication abilities and a technical foundation
- Proficiency in both German and English
- Capacity to work meticulously with a focus on detail
- Dependability, adaptability, and collaborative spirit
Benefits:
- Become part of a distinguished Swiss organization committed to heritage and excellence
- Benefit from 30 days of vacation, holiday bonuses, and comprehensive social benefits
- Engage in a culture that promotes teamwork and personal growth
- Have the chance to make a meaningful impact and share your ideas
Application Process:
If you are interested in being part of our team, please submit your application through our career portal.
Diversity, Inclusion, and Equal Opportunities
Our company is dedicated to valuing diversity, fairness, and equal treatment for all employees. We encourage applications from individuals with disabilities and advocate for diversity in the workplace.
We look forward to reviewing your application.
Contact Person
Alexander Bunten
Human Resources
