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IT Infrastructure Specialist

vor 2 Monaten


Köln, Nordrhein-Westfalen, Deutschland NetCologne IT Services GmbH Vollzeit
Position Overview

Role: System Administrator (m/f/d)
Type: Permanent position, full-time

Key Responsibilities
  • Provide on-site assistance for educational institutions and corporate clients.
  • Conduct independent troubleshooting and incident management.
  • Install and configure IT systems at client locations.
  • Perform administrative and maintenance tasks on IT infrastructure.
  • Develop documentation and maintain a knowledge base.
  • Train designated IT personnel.
  • Enhance digital offerings for clients.
Candidate Profile
  • Possess vocational training in IT or relevant professional experience.
  • Proficient in common PC operating systems, particularly within the MS Windows environment.
  • Experience in supporting printers, IT peripherals, and network systems.
  • Familiarity with ticketing systems is advantageous.
  • Ability to work autonomously and collaboratively, with a willingness to learn new concepts.
  • Demonstrate strong technical acumen, service orientation, and a methodical approach to tasks.
  • Hold a valid Class B driving license.
  • Fluency in written and spoken German is essential; English proficiency is a plus.
What We Offer

We provide a diverse role within the expanding IT division of NetCologne Group, characterized by a dynamic and innovative environment with flat hierarchies focused on growth.

As part of a supportive and motivated team, you will benefit from:

  • A stable, long-term employment opportunity.
  • Access to regular training sessions, both internal and external.
  • Modern office facilities designed around the 'New Work' concept, including relaxation and creative spaces.
  • An attractive pension scheme with personalized advice from external consultants.
  • Transportation benefits such as a Germany ticket and JobRad options.
  • Open communication and flat organizational structures.
  • A communal kitchen and cafeteria.
  • Regular team-building activities.
  • 30 days of vacation plus 4 additional custom days.
  • Weekly provision of fresh fruit and unlimited coffee, tea, and water.
About Us

NetCologne IT Services is a subsidiary of the regional telecommunications provider NetCologne, dedicated to delivering innovative ICT solutions to businesses and educational institutions. We specialize in comprehensive IT strategy consulting, development, service, and support of complex IT infrastructures, ensuring seamless operations for our clients.

Our commitment extends to transforming school IT into enterprise-level solutions, providing everything from infrastructure to cloud services, identity management, and training, ensuring that educators and students have the tools they need for effective digital learning.