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Retail Store Assistant
vor 2 Monaten
About Us
Cancer Research UK is a leading charity dedicated to beating cancer through research and innovation.
Our Mission
We exist to bring forward the day when all cancers are cured. Our vision is a world where cancer is a thing of the past.
The Role
We are seeking a motivated and customer-focused individual to join our retail team as a Store Assistant. As an ambassador for Cancer Research UK, you will be responsible for providing exceptional customer service, managing a team, and contributing to the achievement of sales and fundraising targets.
Key Responsibilities
- Provide excellent customer service and support to customers and supporters.
- Manage a team during the absence of the manager.
- Work collaboratively with the shop team to achieve sales and fundraising targets.
- Assist with maintaining shop standards, including visual presentation, safeguarding compliance, and health and safety.
- Build relationships with the local community and Cancer Research UK colleagues.
- Support fundraising events for the store to achieve fundraising targets.
- Take on keyholder responsibilities as required (training provided).
Requirements
- Understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- Ability to manage your own workload and work independently when required.
- Ability to work well in a team.
- Excellent communication skills.
- Flexibility to work on a rota basis.
What We Offer
We offer a generous salary and benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well.
Benefits
- Substantial retirement plan.
- Generous and flexible leave allowance.
- Discounts on travel, technology, gym membership, and more.
Confidential Wellbeing Support
Our retail teams have access to confidential wellbeing support from the Retail Trust.
