Aktuelle Jobs im Zusammenhang mit Lead Technical Support for SCADA Systems - Rheine, Nordrhein-Westfalen - Vestas
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Technical Support Specialist
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Wind Turbine Support Specialist
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Offshore Shift Lead
vor 3 Wochen
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Offshore Shift Lead
vor 1 Monat
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Offshore Shift Lead
vor 1 Monat
Rheine, Nordrhein-Westfalen, Deutschland Vestas VollzeitThe Vestas Service Offshore organization is responsible for the operation and maintenance of offshore wind farms in Northern and Central Europe. We have a significant presence in the region, with over 4 GW under service contracts and a growing pipeline.You will be part of a dynamic team responsible for the newest and largest generation of Vestas offshore...
Lead Technical Support for SCADA Systems
vor 3 Monaten
The Plant Technical Support NCE division is an integral part of Technical Support NCE, dedicated to assisting the Service sector across northern and central Europe by providing essential technical insights and acting as a bridge between Engineering and local business units.
Main Responsibilities:
As a leader within the plant technical support team, which consists of 10 skilled professionals, your primary focus will be on server and data management tasks. Your role will involve:
- Overseeing a team to ensure effective process development.
- Serving as a role model to guarantee the team meets key performance indicators (KPIs).
- Acting as the deputy for the Manager of Plant Technical Support NCE when required.
- Contributing to the formulation of strategies for technical support and ensuring their successful implementation.
- Optimizing team processes with a strong emphasis on achieving a 'fix it first time' rate.
- Monitoring turbine site performance, identifying necessary corrective actions, and implementing solutions.
- Providing prompt assistance to Service organizations.
- Managing requests through ticketing systems, ERP platforms, and email communications.
- A minimum of 5 years of experience, preferably within the wind energy sector, with a background in team supervision being advantageous.
- Demonstrated leadership experience, showcasing your ability to nurture and develop team skills.
- Experience in change management and process enhancement.
- Technical proficiency in SCADA systems.
- Strong stakeholder management capabilities.
- Proficiency in Microsoft Office applications.
- Familiarity with SAP or Salesforce is a plus.
- Excellent communication skills in both verbal and written English, with proficiency in German being essential.
- A service-oriented mindset with a natural inclination towards coaching and development.
- A collaborative and organized individual who can maintain daily operations effectively.
- Detail-oriented and structured, with a commitment to quality.
- Driven by continuous improvement.
- Ability to thrive in a dynamic and varied environment.
- Capable of effective participation within a Nordic team.
- Strong organizational and task prioritization skills.
Join a team of dedicated professionals who are passionate about wind energy. We provide an engaging work environment with ample opportunities for personal and professional growth. We value initiative, accountability, and precision. You will have the chance to work in a stimulating international setting within a leading global company specializing in sustainable energy solutions.
Additional Information:
We are committed to creating a diverse workforce that embraces all identities and promotes equality of opportunity. We encourage individuals from all backgrounds to apply, particularly those who may feel hesitant due to their identity or qualifications. Your unique perspective is essential in driving innovation and solving the challenges of our industry.
