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Technical Specialist

vor 2 Monaten


Karlsruhe, Baden-Württemberg, Deutschland Rückert + Müller GmbH Vollzeit
About Us

Rückert + Müller GmbH is a leading provider of electrical systems and services for residential, commercial, and industrial buildings. With over 50 employees in the Karlsruhe region, we offer a wide range of energy and building technology solutions.

Job Summary

We are seeking a highly skilled and experienced electrical engineer to join our customer service team. As a technical specialist, you will be responsible for leading a team of technicians and apprentices on customer service vehicles, managing customer requests, and ensuring timely and efficient service delivery.

Key Responsibilities
  • Lead a team of technicians and apprentices on customer service vehicles, ensuring timely and efficient service delivery.
  • Manage customer requests, including repairs, upgrades, and maintenance, and provide solutions that meet customer needs.
  • Oversee the maintenance of security lighting and alarm systems, ensuring timely and efficient service delivery.
  • Evaluate existing electrical systems to ensure they are safe, efficient, and up-to-date.
  • Provide expert advice to customers on electrical system upgrades, energy efficiency, and security solutions.
  • Develop and implement maintenance schedules for electrical systems, ensuring timely and efficient service delivery.
  • Collaborate with the quality management team to analyze customer satisfaction, quality, and efficiency, and implement improvements.
Requirements
  • Master's degree in electrical engineering or a related field.
  • Excellent knowledge of electrical systems, including design, installation, and maintenance.
  • Strong leadership and communication skills, with the ability to work effectively with customers and team members.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and quality.
  • Valid driver's license (B or BE).
Benefits
  • Opportunity to work with a leading provider of electrical systems and services.
  • Collaborative and dynamic work environment.
  • Modern and climate-controlled office space.
  • Opportunities for professional development and growth.
  • Flat hierarchies and short decision-making processes.
  • Competitive salary and benefits package.
  • Opportunities for career advancement to department or branch manager.
  • Company vehicle with private use.
  • Flexible working hours with opportunities for overtime.
  • Additional vacation time beyond statutory minimum.
  • Monetary benefits and bonuses.