Hotel Team Member Service
Vor 7 Tagen
About Us:
Premier Inn is a leading hotel chain in Germany, known for its exceptional customer service and commitment to excellence. We are a dynamic and growing company, always looking for talented individuals to join our team.
Job Summary:
We are seeking a highly motivated and customer-focused Hotel Team Member to join our team at our Frankfurt Messe location. As a Hotel Team Member, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:
- Front Desk and Reception: Greet and check-in guests, handle room assignments, and respond to guest inquiries.
- Customer Service: Provide exceptional customer service to guests, addressing their needs and concerns in a professional and courteous manner.
- Hotel Operations: Assist with hotel operations, including room cleaning, maintenance, and other tasks as needed.
- Teamwork: Collaborate with other hotel staff to ensure seamless service delivery and a positive guest experience.
What We Offer:
- Competitive Salary: A minimum of €2,529.00 gross salary, based on the applicable collective bargaining agreement.
- Training and Development: Comprehensive training and development opportunities to help you grow and succeed in your role.
- Benefits Package: A range of benefits, including a Premier Inn Voucher Card, offering up to 60% discount on hotel stays in Germany and the UK.
- Travel Assistance: We cover your public transportation costs.
- Language Training: We offer language training to help you improve your German language skills.
Requirements:
- Customer Service Experience: Previous experience in a customer-facing role, preferably in the hospitality industry.
- Language Skills: Proficiency in German and English is required.
- Teamwork and Communication: Excellent teamwork and communication skills, with the ability to work effectively in a fast-paced environment.
- Adaptability: Flexibility and adaptability, with the ability to work varied shifts and respond to changing situations.
How to Apply:
For more information about this exciting opportunity, please contact our Recruiting Team at [insert contact information].
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