Service Operations Specialist
vor 4 Wochen
Join our team - over 700 professionals across Europe are eager to collaborate with you We are a premier provider of mobility solutions in Europe, empowering our clients in more than 40 nations to refuel, charge their electric vehicles, manage tolls, and utilize other cutting-edge digital tools for fleet oversight. Established in 1963, UTA Edenred is now a part of Edenred SE. In essence: We streamline mobility.
At Edenred, we offer groundbreaking solutions every day to improve the lives of millions, linking employees, businesses, and vendors worldwide.
Our diverse, stimulating, and fast-paced environment presents limitless opportunities for advancement. We uphold meritocracy, recognizing, recruiting, and nurturing all talents and unique qualities. We are dedicated to eliminating all forms of discrimination and ensuring that all our candidates receive equal opportunities, irrespective of their gender and gender expression, disability, background, religious beliefs, sexual orientation, or any other criteria.
Your Responsibilities:
You will supervise essential functions within the IT division, guaranteeing the provision of exceptional service to end users while establishing and maintaining Service Support and Service Delivery protocols to fulfill organizational requirements. You will ensure the proper implementation of all service management procedures, including Incident Management, Problem Management, Change Management, and Asset Management. You will furnish stakeholders with detailed reports and data, showcasing the reliability of global IT systems. You will oversee critical/major incidents. You will handle crisis communications, prioritizing the restoration of services to minimize interruptions. Throughout the incident, you will keep all stakeholders updated on progress and meticulously document relevant details to support post-incident analysis.Your Profile:
You possess a Bachelor's degree in Telecommunications Engineering, Computer Science, Electronics, or a comparable qualification. You have at least 5 years of experience in Service Delivery within the IT or Telecommunications industry. You have a solid understanding of IT infrastructure and are familiar with ITIL or similar methodologies (Certification is a plus). You have practical experience of at least 2 years in Incident, Problem, and Change Management processes. You excel in managing stakeholder relationships. You can clearly explain technical concepts in simple terms and possess strong communication skills in both English and German; proficiency in any additional foreign language is an advantage.What we provide?
Flexible working hours: We prioritize the ideal balance between family, leisure, and work. Shopping Card: The Ticket Plus City Card is replenished monthly with 50€ for all employees. Remote working: Whether you are working from home or on-site with your team, flexibility is a key priority for us.Location: Kleinostheim
-
Customer Service Specialist
vor 2 Wochen
Kleinostheim, Bayern, Deutschland UNION TANK Eckstein GmbH & Co. KG VollzeitJob Title: Customer Excellence SpecialistLocation: GermanyResponsibilities:Manage customer care processes in the tax refund serviceHandle ticket inquiries independentlyProcess and maintain refund contractsCoordinate complaints with service partners and internal departmentsParticipate actively in projectsRequirements:Completed commercial educationSeveral...
-
Warehouse Specialist
Vor 2 Tagen
Kleinostheim, Bayern, Deutschland Adecco Personaldienstleistungen GmbH VollzeitAbout the JobWe are seeking a highly motivated and organized Warehouse Specialist to join our team at Adecco Personaldienstleistungen GmbH. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse operations.Key ResponsibilitiesCommission and package quartz glass productsPerform inventory management...
-
Warehouse Specialist
Vor 2 Tagen
Kleinostheim, Bayern, Deutschland Adecco Personaldienstleistungen GmbH VollzeitAbout the JobWe are seeking a highly motivated and organized Warehouse Specialist to join our team at Adecco Personaldienstleistungen GmbH. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse operations.Key ResponsibilitiesCommission and package quartz glass productsPerform inventory management...
-
Production Specialist
Vor 7 Tagen
Kleinostheim, Bayern, Deutschland persOrange GmbH VollzeitProduction Specialist (m/w/d)We are seeking a highly motivated and experienced Production Specialist to join our team at persOrange GmbH. As a Production Specialist, you will be responsible for ensuring the smooth operation of our production processes, including the management of production schedules, inventory control, and quality assurance.Manage...
-
Production Specialist
Vor 5 Tagen
Kleinostheim, Bayern, Deutschland persOrange GmbH VollzeitProduction Specialist (m/w/d)We are seeking a highly motivated and experienced Production Specialist to join our team at persOrange GmbH. As a Production Specialist, you will be responsible for ensuring the smooth operation of our production processes, including the management of production schedules, inventory control, and quality assurance.Manage...
-
Customer Service Representative
vor 1 Woche
Kleinostheim, Bayern, Deutschland UNION TANK Eckstein GmbH & Co. KG VollzeitJob Title: Customer Excellence SpecialistLocation: GermanyResponsibilities:Manage customer care processes in the tax refund serviceHandle ticket inquiries independentlyProcess and maintain refund contractsCoordinate complaints with service partners and internal departmentsParticipate actively in projectsRequirements:Completed commercial educationSeveral...
-
Customer Care Specialist
vor 1 Woche
Kleinostheim, Bayern, Deutschland UNION TANK Eckstein GmbH & Co. KG VollzeitJob Title: Customer Excellence SpecialistLocation: GermanyResponsibilities:Manage customer care processes in the tax refund serviceHandle ticket inquiries independentlyProcess and maintain refund contractsCoordinate complaints with service partners and internal departmentsParticipate actively in projectsRequirements:Completed commercial educationSeveral...
-
IT Support Specialist
vor 4 Wochen
Kleinostheim, Bayern, Deutschland UNION TANK Eckstein GmbH & Co. KG VollzeitIT Support Specialist (m/w/d) Überblick: In der dynamischen Welt der digitalen Transformation spielt der IT Support eine entscheidende Rolle. Wir suchen einen engagierten IT Support Specialist, der unser Team bei UNION TANK Eckstein GmbH & Co. KG verstärkt. Deine Aufgaben: Eigenständige Bearbeitung von Service Desk Tickets im 2nd-Level und 3rd-Level...
-
Warehouse Specialist
Vor 5 Tagen
Kleinostheim, Bayern, Deutschland Adecco Personaldienstleistungen GmbH VollzeitExciting Opportunity in the Chemical IndustryWe are seeking a highly skilled and experienced Warehouse Specialist to join our team at Adecco Personaldienstleistungen GmbH.Key Responsibilities:Picking and packing of quartz glass productsHandling incoming and outgoing goods, as well as loading and unloading trucks with a forkliftRecording transactions in...
-
Warehouse Specialist
vor 2 Wochen
Kleinostheim, Bayern, Deutschland Adecco Personaldienstleistungen GmbH VollzeitExciting Opportunity in the Chemical IndustryWe are seeking a highly skilled and experienced Warehouse Specialist to join our team at Adecco Personaldienstleistungen GmbH.Key Responsibilities:Picking and packing of quartz glass productsHandling incoming and outgoing goods, as well as loading and unloading trucks with a forkliftRecording transactions in...
-
IT Support Specialist
vor 4 Wochen
Kleinostheim, Bayern, Deutschland Union Tank Eckstein Gmbh & Co KG VollzeitUnion Tank Eckstein GmbH & Co KG steht für innovativen Service im Bereich beruflicher Mobilität. Unser Fokus liegt darauf, dass Du Veränderungen bewirken möchtest. Aktuell suchen wir engagierte Mitarbeiter in Vollzeit: IT Support Specialist (alle Geschlechter)In dieser Position bist Du verantwortlich für die Unterstützung unserer internen IT-Systeme...
-
IT Service Management Specialist
vor 4 Wochen
Kleinostheim, Bayern, Deutschland PROWEBCE VollzeitJoin our team at PROWEBCE - a leading provider of innovative digital solutions. We are dedicated to enhancing the mobility experience for our customers through advanced technology and exceptional service. At PROWEBCE, we pride ourselves on fostering a diverse and inclusive workplace that values growth and development. We are committed to providing equal...
-
Warehouse Specialist
Vor 6 Tagen
Kleinostheim, Bayern, Deutschland Adecco Personaldienstleistungen GmbH VollzeitAbout the JobWe are seeking a highly motivated and organized Warehouse Specialist to join our team at Adecco Personaldienstleistungen GmbH. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse, including receiving, storing, and shipping products.Key ResponsibilitiesReceiving and processing incoming...
-
Warehouse Specialist
Vor 5 Tagen
Kleinostheim, Bayern, Deutschland Adecco Personaldienstleistungen GmbH VollzeitAbout the JobWe are seeking a highly motivated and organized Warehouse Specialist to join our team at Adecco Personaldienstleistungen GmbH. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse, including receiving, storing, and shipping products.Key ResponsibilitiesReceiving and processing incoming...
-
Legal Operations Manager
vor 4 Wochen
Kleinostheim, Bayern, Deutschland UNION TANK Eckstein GmbH & Co. KG VollzeitPosition OverviewWe are seeking a dedicated Legal Project Manager to oversee and facilitate various projects with legal implications as part of our digital transformation initiatives.Key ResponsibilitiesProject Planning and Coordination: Develop, implement, and monitor projects that involve legal considerations in alignment with the company's digitalization...
-
IT Support Specialist
vor 4 Wochen
Kleinostheim, Bayern, Deutschland UNION TANK Eckstein GmbH & Co. KG VollzeitPosition: IT Support Specialist in VollzeitUnternehmen: UNION TANK Eckstein GmbH & Co. KGStandort: KleinostheimDeine Aufgaben:• Eigenverantwortliche Bearbeitung von Service Desk Tickets im 2nd-Level und 3rd-Level-Support.• Unterstützung der UTA-Mitarbeiter bei Anfragen zur Maut Registrierungssoftware.• Bearbeitung von Störungsmeldungen der...
-
IT Systems Management Specialist
vor 4 Wochen
Kleinostheim, Bayern, Deutschland Mercedes ServiceCard GmbH & Co. KG VollzeitJoin Our Dynamic Team at Mercedes ServiceCard GmbH & Co. KG, a subsidiary of Daimler Truck AG, recognized as a leader in the commercial vehicle sector. With two decades of expertise in delivering seamless cashless services for Mercedes-Benz trucks and buses throughout Europe, we are eager to expand our IT, Product, and Process Management Teams.Position...
-
Mechanical Maintenance Specialist
vor 4 Wochen
Kleinostheim, Bayern, Deutschland Heraeus Quarzglas GmbH & Co. KG (Heraeus Conamic) VollzeitPosition: Maintenance TechnicianAs a Maintenance Technician, you will be responsible for ensuring the optimal performance of our production machinery. Your role will encompass a variety of tasks, including:Executing repair and maintenance tasks on production machinery to uphold operational efficiency.Implementing modifications, installations, and expansions...
-
Systems Administrator for IT Services
vor 4 Wochen
Kleinostheim, Bayern, Deutschland Mercedes ServiceCard GmbH & Co. KG VollzeitJoin Our Dynamic Team at Mercedes ServiceCard GmbH & Co. KG, a prominent subsidiary of Daimler Truck AG, recognized globally for excellence in commercial vehicle production. With two decades of expertise in delivering seamless cashless services for Mercedes-Benz trucks and buses throughout Europe, we are eager to expand our IT, Product, and Process...
-
Mechanical Specialist in Maintenance Operations
vor 4 Wochen
Kleinostheim, Bayern, Deutschland Heraeus Quarzglas GmbH & Co. KG (Heraeus Conamic) VollzeitJoin Heraeus Quarzglas GmbH & Co. KG (Heraeus Conamic)Become a part of a renowned leader in advanced material technologies.Collaborate with a diverse and innovative workforce dedicated to sustainable practices.Play a key role in the development of pioneering products across multiple sectors.Heraeus Group's innovations contribute to faster connectivity,...
