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Customer Service Representative

vor 2 Monaten


Würzburg, Bayern, Deutschland Zara Vollzeit
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Zara in Würzburg. As a Sales Assistant, you will play a key role in providing an exceptional customer experience, driving sales, and maintaining a high level of store presentation.

Key Responsibilities
  • Assist customers in finding the perfect outfit, providing personalized styling advice, and ensuring a positive shopping experience.
  • Ensure the sales floor is well-organized, visually appealing, and fully stocked, with a focus on maintaining a high level of store presentation.
  • Contribute to achieving sales targets through effective sales techniques, product knowledge, and excellent customer service.
  • Utilize technology to streamline processes, maintain a smooth store operation, and enhance the customer experience.
Requirements
  • You are a team player with excellent communication skills, able to work collaboratively with colleagues and provide exceptional customer service.
  • You possess a passion for fashion, trends, and customer experience, with a strong understanding of the retail industry.
  • You are flexible, reliable, and able to work a variety of shifts, including weekends.
  • You are committed to providing a positive and inclusive shopping experience for all customers.
Benefits
  • Competitive salary and benefits package, including holiday pay and Christmas bonus.
  • Opportunities for career development and growth within the company.
  • Discounts on Zara products and access to exclusive employee benefits.
  • Access to language training and development programs.
  • Partnership with Urban Sports Club and other benefits.

Zara is committed to diversity, equality, and inclusion, and we welcome applications from candidates from all backgrounds. We are an equal opportunities employer and are dedicated to creating a positive and inclusive work environment.