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Technical Support Specialist
vor 2 Monaten
At CompuGroup Medical, we are a leading provider of software solutions in the healthcare industry. Our vision is to create a culture that contributes to the future of our healthcare system by ensuring necessary information is always available.
Job Overview:
- Provide technical assistance and support to customers via various communication channels.
- Classify and resolve technical issues, collaborating with internal teams as needed.
- Work closely with senior support specialists and other teams to identify solutions and address complex issues.
- Document solutions and share knowledge with the team to ensure consistent support.
Requirements:
- Completed education in a related field or equivalent qualification.
- Basic knowledge of ticket systems, knowledge databases, and IT processes.
- Enjoy assisting with technical inquiries.
- Strong teamwork and problem-solving skills.
- Excellent communication skills in German.
What We Offer:
- Contribute to a mission that combines healthcare and technology.
- Work in attractive locations with strong communities.
- Stable employment in a crisis-resistant market.
- Flat hierarchies and agile work environment.
- Opportunities for professional growth and development.
- Employee benefits and discounts.
Diversity and Inclusion: We welcome applications from diverse candidates and are committed to creating an inclusive work environment.
