Claims Coordinator Assistant
vor 1 Tag
Junior Claims Coordinator
We are seeking a highly motivated and detail-oriented Junior Claims Coordinator to join our team in Leipzig. As a key member of our logistics team, you will be responsible for coordinating the processing of complaints, evaluating goods, and ensuring seamless communication with our international suppliers.
Your Responsibilities:
- Correspond with suppliers regarding complaint processing and goods evaluation
- Collaborate closely with our Incoming Goods and Buying Team, Customer Care, and Personal Shopper Team
- Coordinate exchanges and returns of goods on commission
- Create shipment and customs documents, pack returns, and control reviewed returns
- Process credit notes and replacement deliveries
Your Qualifications:
- Completed relevant commercial education
- Excellent knowledge of English and German, both written and spoken
- Strong communication skills, negotiation skills, discretion, and diligence
- Ability to concentrate, focus, and work passionately with loyalty
What We Offer:
- Up to 32 days of holiday, depending on length of service, starting with 28 days
- Language & e-learning courses
- Staff discount
- Discounted meals
- Company pension scheme
- Discounted membership for selected sports platforms & gyms
- Free local transport
- Individual support on mental health & well-being
Who We Are:
Mytheresa is a leading global digital luxury shopping platform, offering a unique digital experience based on high-end luxury shoppers, exclusive products, leading technology, and high-quality service operations. As a listed company on the New York Stock Exchange, we value diversity and inclusion, ensuring a fast and equal hiring process.
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