Aktuelle Jobs im Zusammenhang mit Hospitality Account Management Associate - Leipzig, Sachsen - RateGain
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Associate Partner
vor 1 Monat
Leipzig, Sachsen, Deutschland RateGain Vollzeit{"title": "Customer Success Associate", "subtitle": "Join our team at RateGain", "content": "About RateGainWe are a leading provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality.Our Vision:To offer an integrated technology platform powered by artificial intelligence...
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Associate Partner
vor 1 Monat
Leipzig, Sachsen, Deutschland RateGain Vollzeit{"title": "Customer Success Associate", "subtitle": "Join our team at RateGain", "content": "About RateGainWe are a leading provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality.Our Vision:To offer an integrated technology platform powered by artificial intelligence...
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Associate Partner
vor 1 Monat
Leipzig, Sachsen, Deutschland RateGain Vollzeit{"title": "Customer Success Associate", "subtitle": "Join our team at RateGain", "content": "About RateGainWe are a leading provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality.Our Vision:To offer an integrated technology platform powered by artificial intelligence...
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Associate Partner
vor 1 Monat
Leipzig, Sachsen, Deutschland RateGain Vollzeit{"title": "Customer Success Associate", "subtitle": "Join our team at RateGain", "content": "About RateGainWe are a leading provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality.Our Vision:To offer an integrated technology platform powered by artificial intelligence...
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Leipzig, Sachsen, Deutschland HRS Hospitality & Retail Systems VollzeitAbout HRS Hospitality & Retail SystemsHRS is a leading global hospitality partner, providing innovative solutions to over 10,000 customers in 90 countries. As an official Oracle Hospitality Partner, we offer a wide range of cutting-edge solutions, including Property Management, POS, Spa & Guest Activities, and Mobile Applications.About the RoleWe are seeking...
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Leipzig, Sachsen, Deutschland HRS Hospitality & Retail Systems VollzeitAbout HRS Hospitality & Retail SystemsHRS is a leading global hospitality partner, providing innovative solutions to over 10,000 customers in 90 countries. As an official Oracle Hospitality Partner, we offer a wide range of cutting-edge solutions, including Property Management, POS, Spa & Guest Activities, and Mobile Applications.About the RoleWe are seeking...
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Account Management Specialist
vor 2 Wochen
Leipzig, Sachsen, Deutschland Wolt VollzeitJob Title: Account Management ExecutiveWolt is seeking an experienced Account Management Executive to join our team in Germany. As an Account Management Executive, you will be responsible for developing and maintaining strong relationships with our restaurant partners, ensuring their success and growth.Key Responsibilities:Develop and execute account growth...
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Account Management Professional
vor 2 Wochen
Leipzig, Sachsen, Deutschland Wolt VollzeitAccount Management Role at WoltWe are seeking a skilled Account Management professional to join our team at Wolt. As an Account Management team member, you will be responsible for developing strong relationships with our restaurant partners, answering their queries, and identifying new opportunities among existing partners.Key Responsibilities:Master the...
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Account Manager
vor 1 Monat
Leipzig, Sachsen, Deutschland Wolt Vollzeit{"title": "Account Manager", "description": "Job DescriptionAre you a strategic and analytical account manager looking for a new challenge? Do you have a passion for building strong relationships with restaurant partners? If so, we'd love to hear from you!As an Account Manager at Wolt, you will be responsible for developing and maintaining strong...
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Account Manager
vor 1 Monat
Leipzig, Sachsen, Deutschland Wolt Vollzeit{"title": "Account Manager", "description": "Job DescriptionAre you a strategic and analytical account manager looking for a new challenge? Do you have a passion for building strong relationships with restaurant partners? If so, we'd love to hear from you!As an Account Manager at Wolt, you will be responsible for developing and maintaining strong...
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Account Manager
vor 4 Wochen
Leipzig, Sachsen, Deutschland Wolt Vollzeit{"title": "Account Manager", "description": "Job DescriptionAre you a strategic and analytical account manager looking for a new challenge? Do you have a passion for building strong relationships with restaurant partners? If so, we'd love to hear from you!As an Account Manager at Wolt, you will be responsible for developing and maintaining strong...
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Account Manager
vor 4 Wochen
Leipzig, Sachsen, Deutschland Wolt Vollzeit{"title": "Account Manager", "description": "Job DescriptionAre you a strategic and analytical account manager looking for a new challenge? Do you have a passion for building strong relationships with restaurant partners? If so, we'd love to hear from you!As an Account Manager at Wolt, you will be responsible for developing and maintaining strong...
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Account Manager
vor 1 Monat
Leipzig, Sachsen, Deutschland Wolt Vollzeit{"title": "Account Manager", "description": "Job DescriptionAre you a strategic and analytical account manager looking for a new challenge? Do you have a passion for building strong relationships with restaurant partners? If so, we'd love to hear from you!As an Account Manager at Wolt, you will be responsible for developing and maintaining strong...
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Account Manager
vor 1 Monat
Leipzig, Sachsen, Deutschland Wolt Vollzeit{"title": "Account Manager", "description": "Job DescriptionAre you a strategic and analytical account manager looking for a new challenge? Do you have a passion for building strong relationships with restaurant partners? If so, we'd love to hear from you!As an Account Manager at Wolt, you will be responsible for developing and maintaining strong...
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Account Manager
vor 4 Wochen
Leipzig, Sachsen, Deutschland Wolt Vollzeit{"title": "Account Manager", "description": "Job Title: Account ManagerWolt is seeking an experienced Account Manager to join our team in Germany. As an Account Manager, you will be responsible for developing and maintaining strong relationships with our restaurant partners, ensuring their success and growth with Wolt.Key Responsibilities:Develop and execute...
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Account Manager
vor 4 Wochen
Leipzig, Sachsen, Deutschland Wolt Vollzeit{"title": "Account Manager", "description": "Job Title: Account ManagerWolt is seeking an experienced Account Manager to join our team in Germany. As an Account Manager, you will be responsible for developing and maintaining strong relationships with our restaurant partners, ensuring their success and growth with Wolt.Key Responsibilities:Develop and execute...
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Account Manager
vor 3 Wochen
Leipzig, Sachsen, Deutschland Wolt Vollzeit{"title": "Account Manager", "description": "Job Title: Account ManagerWolt is seeking an experienced Account Manager to join our team in Germany. As an Account Manager, you will be responsible for developing and maintaining strong relationships with our restaurant partners, ensuring their success and growth with Wolt.Key Responsibilities:Develop and execute...
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Account Manager
vor 3 Wochen
Leipzig, Sachsen, Deutschland Wolt Vollzeit{"title": "Account Manager", "description": "Job Title: Account ManagerWolt is seeking an experienced Account Manager to join our team in Germany. As an Account Manager, you will be responsible for developing and maintaining strong relationships with our restaurant partners, ensuring their success and growth with Wolt.Key Responsibilities:Develop and execute...
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Store Associate
vor 2 Monaten
Leipzig, Sachsen, Deutschland REWE VollzeitAbout the JobWe are seeking a highly motivated and customer-focused Sales Associate to join our team at REWE. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring accurate inventory management.Key ResponsibilitiesProvide excellent customer service,...
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Store Associate
vor 2 Monaten
Leipzig, Sachsen, Deutschland REWE VollzeitAbout the JobWe are seeking a highly motivated and customer-focused Sales Associate to join our team at REWE. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring accurate inventory management.Key ResponsibilitiesProvide excellent customer service,...
Hospitality Account Management Associate
vor 3 Monaten
About RateGain
Established in 2004 and based in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) specializes in SaaS solutions and is among the leading processors of electronic transactions and pricing data for the travel and hospitality sectors. With a presence in over 100 countries, we serve more than 2,200 clients, including 8 Fortune 500 companies, 23 of the top 30 hotel chains, 25 of the top 30 online travel agencies, and all major car rental services, along with some of the largest travel management firms, cruise lines, and airlines, helping them enhance their revenue generation.
Our Vision:
To provide a unified technology platform driven by artificial intelligence that empowers our clients to boost their revenue through effective guest acquisition, retention, and wallet share growth.
Role Overview
We are in search of an Associate Partner – Customer Success for our MarTech division. The ideal candidate should possess a solid understanding of hospitality products and the broader hospitality landscape. They will be responsible for ensuring that all customer inquiries are addressed promptly and meet the highest quality standards.
Key Responsibilities
- Provide exceptional support to our clients to enhance and grow their business.
- Manage and consult comprehensively with our key accounts in hotel online marketing and e-commerce.
- Develop campaign strategies utilizing price comparison platforms such as Trivago, Tripadvisor, and Google Hotel Ads.
- Continuously assess the marketing campaigns of clients.
- Engage regularly with clients to discuss the effectiveness of their campaigns and identify areas for improvement.
- Oversee internal projects within Account Management based on your interests and strengths.
- Manage your own portfolio of hotels.
- Collaborate closely with the team to cultivate and maintain excellent customer relationships.
- Assist in increasing customer retention, loyalty, and drive upselling or repeat business over time.
- Participate in cross-functional discussions regarding new products and ideas, providing transparent developmental and motivational feedback.
- Gain a comprehensive understanding of our products and processes and communicate this effectively to customers when necessary.
- Onboard new clients and empower them to maximize the benefits of our product offerings.
Qualifications & Experience
- A minimum of 4 years of experience in performance marketing or revenue management, with substantial experience in account management or customer success management.
- A degree or postgraduate qualification in relevant fields, accompanied by excellent communication skills.
Knowledge Requirements
- Thorough understanding of SaaS/B2B product offerings.
- Expertise in market dynamics and trends within the travel and hospitality industry.
- Strong grasp of client servicing strategies.
- Familiarity with escalation handling procedures.
Essential Skills
- Outstanding communication and interpersonal skills.
- Strong analytical skills to interpret data and identify trends.
- Ability to recognize renewal and upselling opportunities.
- Commitment to addressing customer inquiries promptly and maintaining high-quality standards.
- Experience in customer onboarding processes.
Desired Attitude
- Ability to collaborate efficiently across departments and work closely with other teams.
- Strong sense of ownership and accountability.
- Proactive problem-solving skills.
- Dedication to prioritizing people-centric approaches.
