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Customer Service Representative

vor 2 Monaten


Hürth, Nordrhein-Westfalen, Deutschland DEVK Vollzeit
Job Title: Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team at DEVK. As a key member of our sales team, you will be responsible for providing exceptional customer service to our individual and business clients.

Key Responsibilities:
  • Provide personalized support to clients regarding insurance inquiries and claims
  • Expand your client base by acquiring new customers and building long-term relationships
  • Proactively engage with clients to understand their needs and provide tailored solutions
  • Manage and settle insurance claims in a timely and efficient manner
  • Develop and implement effective cross-selling strategies to increase sales and revenue
  • Work collaboratively with our sales professionals to achieve sales targets and goals
Requirements:
  • Completed training in insurance, financial services, or a related field
  • Excellent communication and interpersonal skills, with a passion for customer interaction
  • Organized and goal-oriented approach to work, with a focus on delivering exceptional results
  • Dedication, hard work, and enthusiasm for customer satisfaction and loyalty
Benefits:
  • Competitive compensation and opportunities for career advancement
  • Access to a diverse range of insurance products and services offered by DEVK
  • A stable and secure work environment, with a focus on employee well-being and development
  • Potential for long-term career growth and professional development, including opportunities for agency ownership