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CRM Solutions Consultant

vor 3 Monaten

Oberkochen, Baden-Württemberg, Deutschland ZEISS Group Vollzeit

Job Overview:

ZEISS Group is a prominent provider of advanced measurement solutions, specializing in multidimensional measurement technologies. Our offerings encompass coordinate measuring machines, optical and multisensor systems, and microscopy solutions tailored for industrial quality assurance across various sectors, including automotive, aerospace, mechanical engineering, plastics, and medical technology. Our portfolio is further enhanced by innovative technologies such as 3D X-ray measurement for quality testing.

Key Responsibilities:

  • Oversee the execution of CRM implementation initiatives and corporate projects.
  • Manage the budget allocated for CRM activities.
  • Serve as a representative for IQS in the Template Board.
  • Function as a Business Process Analyst to optimize workflows.
  • Deliver training sessions on CRM and ERP systems.
  • Provide global support for CRM-related inquiries.
  • Conduct assessments of CRM processes to enhance efficiency in international sales and service operations.
  • Analyze and evaluate various CRM tools.
  • Engage in KGP Data Readiness projects.
  • Collaborate on diverse projects across the organization.
  • Assist in integrating newly acquired entities into the existing system framework.

Candidate Profile:

  • Degree in Business Informatics, Computer Science, or a related field.
  • Proven experience in project management and CRM systems.
  • Familiarity with SAP and Sales Force is advantageous.
  • Experience in delivering CRM and ERP training sessions.
  • Skilled in evaluating and analyzing CRM systems.
  • Background in project work focused on CRM system implementation.
  • Fluent in both English and German.