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Client Relations Specialist

vor 3 Monaten

Straubing, Bayern, Deutschland Element Materials Technology Vollzeit

Join a Leading Company in Material Technology

We are looking for a committed Sales Support Specialist/Customer Service Representative (m/f/d) to enhance our team. This position is based in a dynamic environment that offers a permanent contract and the option to work remotely up to two days a week.

Your role will encompass acquiring new clients, managing ongoing accounts, and processing quotes and orders. You will play a crucial role in ensuring customer satisfaction throughout the sales journey. We seek a driven individual with robust sales capabilities, technical insight, and outstanding interpersonal skills.

Become part of our vibrant, international team characterized by flat hierarchies, where your contributions will be valued.

What We Provide:

  • Diverse and stimulating work within a rapidly expanding international organization
  • Attractive salary package complemented by bonuses
  • Career advancement opportunities in active sales
  • Collaborative work environment with 30 vacation days and flexible hours
  • Access to the Element Academy for professional development
  • Exclusive discounts and benefits with various partners
  • Additional incentives such as Company Bike, Bonus Program, and volunteer support

Your Responsibilities:

  • Manage and support long-term clients to foster sustainable revenue growth
  • Actively seek out new customer opportunities
  • Assess current and future client needs
  • Provide consultations and serve as the primary contact for customers
  • Relay customer feedback to enhance service quality
  • Follow up on proposals through direct communication
  • Analyze market trends and competition to identify opportunities
  • Maintain customer inquiries within the CRM system

Required Skills/Qualifications:

  • Enthusiastic about sales
  • Excellent verbal and written communication abilities
  • Completed technical or commercial training
  • Strong technical acumen
  • Previous sales experience is advantageous but not mandatory
  • High social competence and ability to cultivate business relationships
  • Self-driven with exceptional communication skills in both German and English
  • Proficient in MS Office applications

Join us at Element Materials Technology, a premier testing and measurement laboratory specializing in various aspects of material testing. Contribute to our mission of fostering a safe and innovative future.