Technical Support Professional

vor 1 Woche

Offenburg, Baden-Württemberg, Deutschland Offenburg Vollzeit

Join Our Team as a Technical Support Specialist

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Offenburg. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Provide first-level technical support to employees via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Document and maintain accurate records of technical issues and resolutions
  • Collaborate with other teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Bachelor's degree in Computer Science or related field
  • 2+ years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in ITIL and technical support software

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Why Offenburg?

Offenburg is a leading provider of IT services and solutions, and we are committed to delivering exceptional results to our clients. As a Technical Support Specialist, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization.

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