Technical Sales Representative

Vor 3 Tagen

Berlin, Berlin, Deutschland Waagenet AF GmbH Vollzeit
About WAAGENET

WAAGENET is a leading B2B online specialist for innovative weighing solutions. Our focus is on the distribution of scales with sophisticated connectivity options for industry, logistics, commerce, and government agencies.

We have been growing rapidly and sustainably since our founding in 2017. Our international team now advises and supplies thousands of customers from Germany, Austria, and the EU. We offer remarkable advantages to our customers through innovative technologies, competitive products, and our particularly close collaboration from the sales phase to implementation.

Job Description

We are looking for a Technical Sales Agent to support our sales team. As a Technical Sales Agent, you will provide high-quality consultation and support to our customers, handle product inquiries, and communicate proactively with customers and suppliers.

Key Responsibilities
  • Provide telephone and written consultation/support to customers with a high level of quality awareness
  • Handle product inquiries, send offers and quotes, and follow up via email and telephone
  • No cold calling required; we only sell to customers who contact us
  • Proactive communication with customers and suppliers in case of delivery delays or other issues related to an order
  • Closely collaborate with our technical team, especially on cross-project topics or the launch of new products/features
  • Collect and share common customer concerns for our FAQ section
Requirements

We are looking for a candidate with at least one year of work experience in a sales role (ideally on the phone) or relevant experience in ecommerce/customer service/consultation. You should have native or C2 English language skills and excellent spoken and written communication skills. German and/or Spanish language skills would be good but are not a strict requirement. You should also have an interest in technology and be willing to learn about our products and tools.

  • Native or C2 English language skills
  • German and/or Spanish language skills would be good but are not a strict requirement
  • Excellent spoken and written communication skills
  • Interest in technology willingness to learn about our products and tools
  • Experience in consulting for industrial or complex products is a big plus
  • Organized, team-oriented, and reliable work ethic as well as a strong desire to make customers happy
Benefits

We offer flexibility to work from anywhere in the world for up to 6 months a year as long as you have a quiet work environment and a stable internet connection.

We look forward to your application.

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