Customer Support Specialist in Energy Sector
vor 4 Wochen
Customer Support Specialist
Our organization, a reputable customer service center with a global presence and numerous accolades, is in search of several individuals to provide customer assistance in the energy sector from remote locations.
Key Responsibilities:
- Addressing billing discrepancies and deferment inquiries
- Managing both front and back-office operations
- Facilitating modifications to contracts
- Offering advice on tariffs and optimization strategies
- Maintaining and updating master data
- Responding to invoice-related questions
- Conducting written communications
Qualifications:
- Background in customer consultation, including experience in retail
- Proficient in the German language
- Skilled in MS Office applications
- Strong written communication abilities
- Numerical aptitude and creativity
- Dependability and adaptability
We anticipate the opportunity to connect with you.
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