IT Service Desk Specialist
Vor 3 Tagen
Join Our Team as an IT Service Desk Specialist
We are seeking a highly skilled and motivated IT Service Desk Specialist to join our team at the City of Offenburg. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Provide first-level technical support to employees via phone, email, and in-person
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Document and track technical issues and resolutions
- Collaborate with other IT teams to resolve complex technical issues
- Develop and maintain knowledge of IT systems and software
Requirements:
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in IT support or related field
- Strong knowledge of IT systems and software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our online application system.
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