Quality Assurance Specialist in Complaint Management

vor 1 Monat


Friedrichsdorf, Hessen, Deutschland Luculentus GmbH - Neu-Isenburg Vollzeit
Position Overview

Luculentus GmbH, a leader in the metal processing industry, is seeking a Quality Technician for Complaints Management. This role is essential for ensuring customer satisfaction and maintaining high-quality standards.

Key Responsibilities
  • Manage and resolve customer complaints effectively.
  • Conduct thorough analysis of components related to complaints.
  • Implement and monitor quality improvement measures.
  • Prepare detailed reports on findings and actions taken.
  • Collaborate with various departments to enhance product quality.
  • Maintain clear communication with clients regarding their concerns.
Qualifications

The ideal candidate will possess:

  • A degree in a relevant field.
  • A minimum of 2 years of experience in complaint management within the automotive industry.
  • Proficiency in essential automotive tools.
  • Strong report writing skills.
  • Fluency in English.
  • Excellent analytical and teamwork abilities.

If you are a qualified professional looking to contribute to a dynamic team, we encourage you to consider this opportunity with Luculentus GmbH.



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