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Wellness Ambassador

vor 2 Monaten


Münster, Nordrhein-Westfalen, Deutschland MyWellness GmbH Vollzeit
About the Role

We are seeking a highly motivated and customer-focused Spa Receptionist to join our team at MyWellness GmbH. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable and relaxing experience.

Key Responsibilities
  • Provide warm and welcoming service to all guests, responding to their needs and ensuring their comfort and satisfaction.
  • Act as the first point of contact for guests, handling inquiries and resolving any issues that may arise.
  • Collaborate with our spa team to deliver exceptional customer experiences, including recommending treatments and products.
  • Contribute to a positive and supportive team environment, working collaboratively with colleagues to achieve our goals.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Proven experience in a customer-facing role, preferably in the hospitality or wellness industry.
  • Flexibility and adaptability, with the ability to work a variety of shifts, including evenings and weekends.
  • A passion for delivering exceptional customer service and a commitment to ongoing learning and development.
What We Offer
  • A competitive salary and benefits package, including a generous holiday allowance and access to our employee wellness program.
  • Ongoing training and development opportunities, to help you grow and succeed in your role.
  • A dynamic and supportive team environment, with opportunities to collaborate and learn from colleagues.
  • A fun and rewarding work environment, with opportunities to make a real difference in the lives of our guests.