Customer Service Representative

vor 2 Wochen

Winnenden, Baden-Württemberg, Deutschland Tchibo Vollzeit

About the Role:

We are seeking a motivated and customer-focused individual to join our team as a Sales Associate (m/w/d) in our Winnenden store. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Provide excellent customer service, ensuring that customers have a positive shopping experience and are satisfied with their purchases.
  • Drive sales by actively promoting and selling Tchibo products, including our unique coffee blends and snacks.
  • Maintain a high level of product knowledge, including our coffee offerings and other products.
  • Prepare and serve coffee and snacks, as well as maintain a clean and organized store environment.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Participate in visual merchandising and store displays to create an attractive and inviting store environment.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive and productive store atmosphere.

About You:

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service and driving sales. As a Sales Associate (m/w/d), you will be responsible for:

  • Providing excellent customer service and ensuring customer satisfaction.
  • Driving sales and meeting sales targets.
  • Maintaining a high level of product knowledge and staying up-to-date on new products and promotions.
  • Working collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.

What We Offer:

  • A competitive salary and benefits package.
  • A comprehensive training program to help you develop your skills and knowledge.
  • The opportunity to work with a dynamic and customer-focused team.
  • A fun and fast-paced work environment.
  • Opportunities for career advancement and professional growth.

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