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Salesforce Business Solutions Architect

vor 3 Monaten


Düsseldorf, Nordrhein-Westfalen, Deutschland Statkraft Vollzeit
Position Overview

The Operations and Risk division at Statkraft serves as the central hub for all operational support related to Trading and Origination activities, as well as Asset Management across Europe and the US. This department oversees all processes and operations within the Back Office for both regions, along with Risk Management, New Products & Investment Support, and the Digitalization Office aimed at enhancing our Trading & Origination functions.

The Digitalization Office's mission is to deliver exceptional value to Statkraft T&O by implementing cutting-edge digital solutions for MT (Trading), MO (Origination), MR (Operations & Risk), and MF (Finance), while maintaining a strategic and professional relationship with the IT department. These digital solutions encompass systems, tools, data, and data governance.

Within our Global Customer Platform team (MRDC), we are seeking a dedicated individual to fulfill the role of Functional Architect for our CRM system. This team is responsible for managing solutions that cater to customer operations in the Continental and UK markets, as well as CRM solutions on a global scale. Currently, the team comprises 12 members and is expected to expand to accommodate a broader range of solutions in the future.

This unit collaborates closely with the Trading & Origination, Operations & Risk, and Finance departments, acting as a vital strategic partner to the IT department.

We are in search of a Functional Architect who can lead the ongoing enhancement of processes and tools through close collaboration with our internal stakeholders in Origination, Operations, Risk, internal IT, and external vendors. The responsibilities of the Functional Architect include, but are not limited to:

  • Engaging with the business to comprehend processes and requirements; designing solution concepts and implementing changes and new features within agreed timelines.
  • Managing CRM process and system implementations from initial concept through to deployment, serving as both solution designer and implementer.
  • Collaborating closely with the CRM Product Owner as part of the Development Team for our internal customers.
  • Creating and maintaining comprehensive documentation for CRM systems and processes.
  • Operating within an agile environment and addressing ad-hoc requests while providing first-level support as needed.
Qualifications
  • A relevant university degree, preferably a master's in Engineering, Computer Science, or Business Administration.
  • Experience in Sales and Operations within the Energy sector and familiarity with the Salesforce ecosystem.
  • Strong skills in process design, automation, and technical capabilities to facilitate lean and automated process solutions.
  • Experience or certification in Agile/Scrum methodologies is preferred.
  • Exceptional analytical and problem-solving abilities.
  • Preferred experience in Python and/or APEX programming.
  • Proven ability to collaborate across teams and effectively influence decisions, direction, and outcomes.
  • Demonstrated success in a results-oriented, dynamic, and often ambiguous environment.
  • Excellent communication skills in English, both written and spoken; proficiency in Norwegian is an advantage.
What We Offer
  • Endless learning opportunities at various organizational levels.
  • The chance to advance your career alongside a truly global network of experts, leaders, specialists, and graduates from diverse backgrounds.
  • The opportunity to work in an environment where you can take pride in contributing to sustainability efforts.
  • A work culture that prioritizes individual well-being, offering flexible working arrangements and a focus on work-life balance.
  • A commitment to fun outside of work, supported by various activity groups such as soccer, sailing, climbing, and more.
  • Competitive employment terms and benefits, with a strong emphasis on safety and health in the workplace.

Are You Ready for a Challenge?

At Statkraft, we believe that the ideas of our dedicated and ambitious colleagues make a significant difference. If you share our passion for renewable energy and want to be part of the future of energy, we encourage you to consider this opportunity.

Please note: Statkraft manages critical infrastructure and services in multiple countries and conducts background checks on qualified applicants before hiring.

Statkraft's vision is to transform the way the world is powered. To navigate the complex journey ahead, we need every voice at the table. We actively promote a diverse and inclusive workplace and welcome all applicants regardless of background, gender, age, sexual orientation, religious belief, ethnicity, nationality, or disability.