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Customer Support Specialist

vor 3 Monaten

Holzkirchen, Bayern, Deutschland AVACOMM Systems GmbH Vollzeit
About AVACOMM Systems GmbH
AVACOMM Systems GmbH is a forward-thinking enterprise in the telecommunications and IT industry. We are dedicated to delivering vital connectivity solutions for organizations, communities, and individuals in the Oberbayern region through our advanced fiber optic networks. As a family-owned business rooted in the community, we emphasize quality and sustainability in enhancing our network infrastructure. Being part of our organization means engaging with a vibrant team and having the chance to influence the future of our operations.
What We Provide
  • Stable employment with an attractive salary package
  • Engaging position with a significant degree of independence
  • Comprehensive onboarding process and ongoing feedback
  • Career advancement opportunities within a growing company
  • Collaboration with enthusiastic colleagues and a supportive investor
  • Welcoming workplace culture with flat hierarchies and creative freedom
  • Health and wellness programs, transportation cost reimbursement
  • Modern office environment in Holzkirchen, conveniently located
  • Secure job with complimentary beverages and fresh fruit
Your Responsibilities
  • Oversee customer interactions, assist new clients, and manage orders
  • Organize service appointments and modifications
  • Establish trust with clients, manage billing inquiries
  • Address support inquiries and resolve issues
Candidate Profile
  • Prior experience in customer service is advantageous
  • Comfortable with technical subjects, dependable and adaptable
  • Strong communication abilities in German and ideally English
  • Proactive, quick to learn, and a team player

If this role in Customer Support/Consulting resonates with you, apply through Workwise. A cover letter is not required; just a few minutes for the application process. We look forward to your application.