Customer Experience Manager

vor 4 Wochen

Rostock, Mecklenburg-Vorpommern, Deutschland DG timework GmbH Vollzeit
Customer Experience Manager (m/w/d)

Are you dedicated to enhancing customer experiences and seeking a new opportunity? Join our team at DG timework GmbH as a Customer Experience Manager and contribute to a vibrant and collaborative workplace.

Key Responsibilities:
  • Formulate and execute plans to boost customer satisfaction levels
  • Examine customer insights and feedback to pinpoint improvement areas
  • Implement feedback systems and carry out customer satisfaction surveys
  • Foster and nurture customer relationships to grasp their requirements
  • Compile reports and presentations to convey findings and suggestions
Qualifications:
  • Background in customer experience management or related fields is advantageous
  • Strong analytical capabilities with a knack for interpreting customer insights
  • Exceptional communication and presentation abilities
  • Proactive mindset and capacity to thrive in a fast-paced environment
  • Fluency in German; proficiency in English is a plus
What We Provide:
  • Attractive salary package
  • Thorough training tailored to your role
  • Opportunities for both professional and personal growth
  • Supportive work culture within a contemporary organization
  • Dynamic and welcoming team atmosphere
Take the next step in your professional journey and become a part of our team as a Customer Experience Manager. Together, we can achieve remarkable outcomes.

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