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Customer Service Representative

vor 2 Monaten


Lauf an der Pegnitz, Bayern, Deutschland REWE Vollzeit
Job Overview

Position: Customer Service Representative

At REWE, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized checkout area.

Key Responsibilities

  • Customer Interaction: Engage with customers to ensure a pleasant shopping experience, responding to their queries and resolving any issues in a professional and courteous manner.
  • Transaction Processing: Accurately process transactions, handle cash and credit payments, and maintain a clean and organized checkout area.
  • Inventory Management: Restock shelves, monitor product quality, and maintain a well-stocked and visually appealing store environment.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales targets, provide support during peak periods, and contribute to a positive and inclusive team culture.


Requirements

  • Experience: Previous experience in retail or customer service, with a proven track record of providing excellent customer service and achieving sales targets.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends, to meet the needs of our customers and business.


Benefits

  • Structured Training: Comprehensive training and development program to ensure you have the skills and knowledge required to succeed in your role.
  • Collaborative Team Environment: Work in a dynamic and supportive team environment, with opportunities to learn from colleagues and contribute to the success of the business.
  • Employee Discounts: Enjoy discounts on products and services at REWE and other participating retailers.
  • Retirement Savings Options: Access to a range of retirement savings options to help you plan for your future.
  • Work-Life Balance Initiatives: Flexible working arrangements and work-life balance initiatives to support your physical and mental well-being.


We are passionate about providing exceptional customer service and creating a positive shopping experience for our customers. If you share our values and are committed to delivering outstanding results, we invite you to apply for this exciting opportunity to join our team at REWE.