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Head of E-Commerce Director

vor 2 Monaten

Stuttgart, Baden-Württemberg, Deutschland AnyDesk Software Vollzeit
About AnyDesk Software

AnyDesk Software is a pioneering company in the software technology industry, dedicated to revolutionizing the way society functions through innovative platform technology.

Job Summary

We are seeking a highly ambitious and results-driven Head of E-Commerce to lead and manage our rapidly growing e-commerce business. The ideal candidate will have a strong background in data analysis, a proven track record in revenue optimization, and a deep understanding of online sales processes.

Key Responsibilities
  • Leverage data analytics to identify sales trends, customer behavior, and revenue opportunities.
  • Collaborate with cross-functional teams to develop and refine sales strategies based on data insights.
  • Monitor performance indicators (KPIs) to assess the effectiveness of sales initiatives and adjust strategies accordingly.
  • Lead efforts to maximize revenue through strategies, upselling/cross-selling, and subscription model enhancements.
  • Implement A/B testing methodologies to refine sales processes and increase conversion rates.
  • Work closely with marketing teams to align sales efforts with lead generation activities.
  • Establish comprehensive sales tracking mechanisms to monitor individual and team performance.
  • Generate regular reports on sales metrics, conversion rates, and revenue projections.
  • Identify areas for improvement and implement actionable recommendations to drive sales growth.
  • Develop and execute sales plans that align with company goals and market demands.
  • Collaborate with regional teams to adapt sales strategies for different markets and customer segments.
  • Drive the implementation of strategic initiatives to penetrate new markets and expand customer base.
  • Lead and mentor a team of sales operations professionals, ensuring their continuous growth and development.
  • Foster a collaborative and results-driven environment that encourages innovation and excellence.
  • Conduct performance evaluations, provide feedback, and identify training needs.
  • Oversee online sales operations across international markets, addressing cultural nuances and regional preferences.
  • Ensure compliance with local regulations and adapt sales strategies accordingly.
  • Collaborate with local teams to gather market insights and adjust global strategies as needed.
Requirements
  • Strong ability to listen attentively, apply logic and reason, follow-through, can-do attitude, and exceptional communication skills both written and verbal.
  • Several years of experience working in positions responsible for analyzing data to make strategic financial decisions for an organization, with some years in a leadership role.
  • Proven track record of driving revenue growth and optimizing sales processes in a SaaS or technology-driven environment.
  • Exceptional data analysis skills, with a deep understanding of analytics tools and methodologies.
  • Strong programmatic thinking, with the ability to design and execute A/B tests and experiments.
  • Excellent communication skills to effectively collaborate with cross-functional teams and global stakeholders.
  • Demonstrated ability to thrive in a fast-paced, dynamic environment while maintaining a high level of attention to detail.
  • Strategic mindset with the capability to develop and execute sales plans that align with company objectives.
  • Proficiency in using CRM systems and sales analytics tools.
  • Ability to adapt to changing circumstances, make decisions under pressure, and lead through uncertainty.
Preferred Qualifications
  • Prior experience managing remote teams and navigating international markets.
  • A leader who excels in coaching and developing team members, fostering an environment of growth, innovation, and high performance.
  • Must maintain a supportive and polite demeanor, balancing confidence with respect in all business interactions.
  • Understanding of broad company strategies, enhanced by knowledge of historical trends and practices within the SaaS industry.
  • Experience navigating international markets and capable of managing relationships across diverse cultural backgrounds.
What We Offer
  • Centrally located office in Stuttgart.
  • Flexible working hours with the option of remote work.
  • 30 vacation days/year in a full-time position.
  • Free drinks and weekly team lunch.
  • Personal and professional development potentialities and room for creative ideas.
  • An international team.