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Product Support Operations Manager

vor 3 Monaten


Hannover, Niedersachsen, Deutschland Abbott Vollzeit

Abbott is a leading entity in the healthcare sector, pioneering innovative science to enhance the well-being of individuals. We are consistently looking ahead, anticipating advancements in medical science and technology.

In Germany, Abbott employs over 4,000 professionals across various domains including manufacturing, research and development, logistics, sales, and marketing. Our workforce is spread across multiple locations within the country.

Working at Abbott

At Abbott, you will engage in meaningful work that contributes to healthier lives, advance your career, and embrace your authentic self. We offer:

  • Opportunities for career advancement within a global organization where you can realize your professional aspirations.
  • A competitive benefits package, including an attractive pension plan, options for a company bike, and an employee stock purchase program.
  • Recognition as a top employer in numerous countries and accolades from Fortune as one of the most admired companies globally.
  • A workplace celebrated for its diversity and inclusivity, particularly for working mothers, female leaders, and scientists.
  • A stimulating role in a rapidly expanding, resilient industry.
  • The chance to join a dynamic, highly skilled, and motivated team.
  • A culture of flat hierarchies, open communication, and constructive feedback.
  • An international environment that promotes talent development within the organization.

Core Responsibilities:

  • Oversee all activities within the Product Support Work Stream to ensure comprehensive support for the product, prioritize tasks, and focus on value-added initiatives.
  • Act as the Operations representative in Brand Teams, ensuring alignment between the Brand Team's strategy and the Product Support Work Stream.
  • Identify and coordinate initiatives aimed at enhancing the gross margin of products.
  • Maintain close collaboration with Manufacturing Operations to ensure seamless processes and provide guidance for continuous improvement.
  • Report to governance bodies and escalate issues as necessary.
  • Assist in budget planning, including internal resources and external expenditures, while monitoring costs.
  • Support the creation of detailed project plans aimed at improving product quality and profitability.
  • Propose annual Brand Roadmaps that include strategic objectives.
  • Ensure that product knowledge is continuously updated and expanded.
  • Manage Technology Transfers related to New Product Introductions.

Qualifications:

  • Advanced degree in a scientific or technical discipline, preferably in Life Sciences.
  • A minimum of 7 years of experience in the pharmaceutical sector, particularly in manufacturing, development, or technology transfer projects.
  • Comprehensive understanding of CMC drug development and familiarity with manufacturing environments and regulations.
  • Strong leadership skills to manage complex projects involving cross-functional teams.
  • Ability to challenge existing practices to enhance competitiveness and foster innovation.
  • Excellent verbal and written communication skills for effective interaction with various stakeholders.
  • Key competencies include empowering teams, accountability, and customer focus.