Warranty Specialist

Customer Service Focus in the Automotive Industry

As a Warranty Specialist, you will play a crucial role in resolving warranty claims for our valued customers. You'll act as a bridge between manufacturers, dealerships, and customers, ensuring smooth and efficient handling of all warranty-related matters.

Your Responsibilities:

• Serve as the primary point of contact for customers regarding warranty inquiries and concerns.
• Collaborate closely with manufacturers to understand warranty policies and procedures.
• Investigate and process warranty claims, ensuring accuracy and adherence to guidelines.
• Maintain clear and consistent communication with both manufacturers and customers throughout the claim resolution process.

Your Profile:

We are seeking a highly organized and customer-oriented individual with a strong understanding of the automotive industry.

• Possess a completed commercial education or equivalent experience.
• Demonstrate excellent communication and interpersonal skills, both written and verbal.
• Exhibit a solution-oriented mindset and a commitment to providing exceptional customer service.
• Have a proven ability to work independently and as part of a team in a fast-paced environment.