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IT Systems Integration Specialist
vor 3 Monaten
Position:
IT Systems Integration Specialist / 1st and 2nd Level Support
Location:
Hamburg, Germany
Employment Type:
Full-time, Partial Remote Work
Company Overview:
TCI Transcontainer International Holding GmbH is a globally recognized logistics service provider with over 35 years of expertise in the industry.
We are currently seeking a proficient IT Systems Integration Specialist to provide 1st and 2nd level support.
Key Responsibilities:
- Diagnose and resolve technical issues at both 1st and 2nd level support.
- Conduct troubleshooting for hardware and software problems, either remotely or on-site.
- Handle user inquiries through a ticketing system.
- Install, maintain, and update IT infrastructure, including Windows clients, IP telephony, and printers.
- Participate in the enhancement of IT infrastructure by executing various projects.
Qualifications:
- Degree in IT Systems Integration or a related field.
- Proven experience in Windows administration or IT support roles.
- Strong communication and customer service abilities.
- Dependable, adaptable, and a collaborative team member.
- Proficient in both German and English.
Benefits:
- Stable employment with flexible working hours.
- Competitive salary and comprehensive benefits package.
- Work-life balance with options for remote work.
- Retirement and disability benefits.
- Subsidy for public transportation.
- International work environment with opportunities for professional development.
