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vor 3 Monaten
We are a prominent E-Commerce enterprise situated in Berlin, focusing on high-quality fitness apparatus and wellness products. With a diverse team of over 100 professionals from 25 different countries, we have successfully catered to markets across Europe and the USA for more than a decade. Our dedication to ongoing enhancement and expansion has garnered us esteemed accolades, including recognition as a growth champion and one of the fastest-growing firms in Germany and Europe.
We invite you to join us as a Customer Service Agent Store (m/f/d) at our Berlin-Alexanderplatz location on a full-time basis.
Your Responsibilities:- Conduct engaging product demonstrations
- Address customer inquiries utilizing our CRM platform
- Enhance processes as a bridge between customers and internal teams
- Oversee order initiation, tracking, and management
- Collaborate internally on handling complaints
- Serve as a primary contact for the Sportstech product lineup
- Generate invoices and oversee billing procedures
- Plan for spare parts requirements and monitor essential materials
- Customer satisfaction is your foremost priority
- You may be transitioning careers or possess relevant experience
- You are dedicated to identifying effective solutions for customer issues
- Excellent communication skills and fluency in German
- Ability to work autonomously, responsibly, and in an organized manner
- Prime location in Berlin
- Choice between the Germany ticket or health platform
- Opportunities for personal development and transformation
- Company pension plan and occupational health services
- Employee discounts on our products
If you have any inquiries, feel free to reach out to us during business hours.
Sportstech Brands Holding GmbH is a leading E-Commerce company based in Berlin, recognized for its premium fitness equipment and wellness products. Currently employing over 200 motivated individuals from 25 nations, we share a passion for innovation and continuous improvement. Our focus on teamwork and global support has led to numerous accolades, recognizing us as a growth champion and one of the fastest-growing companies in Germany and Europe.
